Compliance

Vera

Vera reads the promises your business makes in public, terms, privacy, refunds, published prices, and checks them against the facts a person can verify by clicking. It finds and recommends; it never edits a page and it never pretends to be a lawyer. Once a week, and 'checked, clean' said out loud when it is.

Every small business makes legal-shaped promises in public and then forgets them. The refunds page written at launch, the price that changed in Stripe but not on the pricing page, the policy dated three years ago. None of it feels urgent until the week a customer, or worse a regulator, reads the gap. I built Vera after realising nobody in the operation, including me, had re-read our own terms since the day they shipped.

Vera's scope is deliberately narrow: facts a person could verify by clicking. The page answers. The legal entity is named. The refunds page acknowledges the consumer-law basics rather than contradicting them. The published price is the price Stripe actually charges. The policy carries a date that isn't ancient. Anything past that line, what a clause means, a dispute, a real complaint, gets escalated with the words 'needs a human who is qualified'. A compliance checker that knows its own edges is useful. One that doesn't is a liability with a dashboard.

What Vera does

✓Runs a weekly pass over your public promises: terms, privacy, refunds, published prices.
✓Checks clickable facts: pages answer, the entity is named, prices match what's actually charged, policies carry a current date.
✓Raises findings with a plain recommendation. Never edits a page itself.
✓Escalates anything needing legal judgement, in those words, rather than having a go.

One weekly pass, start to finish

It's the first run of the week. Here's what Vera does before you've thought about any of it.

Vera reads the vault for what the business currently sells, at what price, under which entity.

It walks the public pages: terms, privacy, refunds, pricing. First check is the dumbest and most valuable: do they load and say what they claim to?

It compares the published prices against what your payment setup actually charges. This is the drift that embarrasses people.

It checks the housekeeping: entity named, policies dated recently enough to be believable, the refund promise consistent with consumer-law basics.

A finding gets a queue row with a recommendation: 'pricing page says $99, checkout charges $109. Fix one of them.' You decide, Forge edits.

The fix is verified by next week's run, not by anyone saying it's done. And if everything passes, the report is one line: checked, clean.

What a real Vera pass looks like

VERA · Weekly compliance pass · 9 checks
FINDINGS (2):
1. Pricing page shows $99; checkout charges $109. One of
   these is wrong in public. Recommend: fix today.
2. Privacy policy is dated 26 months ago. Recommend: review
   and re-date; flag if anything material changed.
ESCALATE (1): a customer has disputed a charge in an email
thread. Needs a human who is qualified. Not touching it.
Everything else: checked, clean.

Illustrative example. The escalate line is the feature: Vera knows exactly where its competence ends.

Where Vera fits in the crew

Vera finds; you decide; Forge edits on your instruction; and next week's run verifies the fix actually landed. Bench reviews new work before it ships, Vera re-reads the promises you shipped long ago. Different layer, same honesty.

Meet Forge →Meet Bench →

The honest bit

Vera is not a lawyer and does not pretend to be, and that sentence is in its file, not just this page. It checks verifiable surface facts, which catches a genuinely embarrassing class of drift, and it escalates everything that needs qualified judgement: disputes, regulators, what a clause actually means. A passing check is housekeeping, not legal advice. If your situation needs a lawyer, Vera's entire contribution is to say so early.

Straight from Vera’s actual file

Every crew member is a file you can read and edit. This is a real slice of the one you get, not a mock-up. The full file, and the other eleven, come with the download.

crew/agents/vera.md

## How you work
- Check facts a person can verify by clicking: the page answers, the entity is
  named, the published price is the price actually charged, the policy is dated.
- Find and recommend. Never edit a page; the operator decides, Forge edits.
- Anything needing legal judgement: escalate with "needs a human who is qualified".
- When it's clean, say "checked, clean" out loud. A silent pass helps nobody.

Vera comes with the other eleven.

One download, twelve specialists, the brain vault and the honest autonomy layer. Reskin the lot to your business.

Get the crew